Privacy Policy

Last updated: July 1, 2025

Thank you for choosing to be part of our community at SiVi Tidy Co.™ ("SiVi Tidy Co.", “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy, or our practices regarding your personal information, please contact us at support@sivitidyco.com.

This Privacy Policy applies to all information collected through our website (www.sivitidyco.com), mobile application, and any related services, sales, marketing, or events (collectively referred to as the “Services”).

We encourage you to read this Privacy Policy carefully. If there are any terms you do not agree with, please discontinue use of our Services.

1. What Information Do We Collect?

Personal Information You Provide:
We collect personal information that you voluntarily provide to us, including your name, email address, billing and shipping addresses, phone number, payment details, and account login credentials. You may also provide additional details when contacting us, signing up for newsletters, making purchases, or participating in promotions.

Payment Data:
We collect payment data to process transactions. All payment information is processed and stored by our third-party payment processors. We do not store full credit card numbers or security codes. Please refer to the processor’s privacy policy (e.g., Shopify Payments, PayPal) for more information.

Social Media Logins:
If you choose to register or log in via social media, we may collect publicly available information such as your name, email address, and profile picture, depending on your account settings.

Automatically Collected Information:
We may automatically collect certain information when you use our Services, such as IP address, browser and device type, referring URL, and activity on our site through cookies, pixels, and similar technologies. See Section 5 for more details.

Mobile App Information (if applicable):
We may collect location data, device permissions (e.g., camera, storage), and push notification preferences when using our mobile apps.

2. How Do We Use Your Information?

We use the information we collect for purposes such as:

Creating and managing your account
Fulfilling and managing orders
Sending transactional and promotional communications
Responding to customer service requests
Improving our Services and marketing efforts
Conducting analytics and usage trends
Complying with legal obligations
Facilitating contests, giveaways, or surveys

3. Will Your Information Be Shared with Anyone?

We share your information only:

With your consent
To comply with legal obligations
To protect rights and safety
To fulfill contractual obligations
With service providers who help us operate our business (e.g., hosting, analytics, payment processing, email delivery)

All vendors are bound by confidentiality agreements and only process data as instructed by us.

4. Who Will Your Information Be Shared With?

Examples of third parties we may share data with include:

Shopify (e-commerce platform)
Shipping providers (e.g., USPS, UPS)
Marketing services (e.g., Klaviyo, Meta, Google Ads)
Analytics tools (e.g., Google Analytics)
Payment processors (e.g., PayPal, Stripe)

5. Do We Use Cookies and Tracking Technologies?

Yes. We use cookies, beacons, tags, and pixels to track user activity and enhance your experience. You may adjust your browser settings to refuse cookies, but this could affect certain features. For more, see our Cookie Policy.

6. Google Maps API

We may use Google Maps to enhance our Services. Your use of the Maps API is subject to Google’s Terms of Service and Privacy Policy.

7. How Do We Handle Social Logins?

If you log in using a third-party account (e.g., Facebook), we may receive certain profile data. This information is used only to facilitate account creation and login. We recommend reviewing your third-party account’s privacy settings.

8. How Long Do We Keep Your Information?

We retain personal data as long as necessary for legitimate business purposes, legal obligations, and contractual requirements. When no longer needed, we securely delete or anonymize the data.

9. How Do We Keep Your Information Safe?

We implement appropriate security measures to protect your personal information. However, no online transmission is 100% secure. Use our Services at your own risk and always use secure internet connections.

10. Do We Collect Information from Minors?

No. Our Services are not intended for children under 18. If we learn that a minor’s data was collected without parental consent, we will delete it promptly. Please contact us if you believe we’ve collected such data.

11. Your Privacy Rights

You may:

Access or update your account information
Opt out of email marketing
Request deletion of your account
Manage cookie preferences in your browser

California residents and EEA users have additional rights under applicable laws. Contact us to exercise these rights.

12. Data Breach

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and applicable regulatory authorities within 72 hours, where required by law.

13. Do-Not-Track Features

We currently do not respond to DNT signals as there is no industry-standard approach. We will update this section if standards change.

14. California Privacy Rights (CCPA)

California residents have the right to:

Request access to personal data
Request deletion of personal data
Opt out of the sale of personal data

You can exercise these rights via our CCPA Opt-Out Form.

15. Updates to This Policy

We may update this policy from time to time to reflect legal or operational changes. The revised version will be posted with an updated "Last Updated" date. Continued use of our Services after any updates constitutes acceptance.

16. Contact Us

If you have questions or comments about this Privacy Policy, please contact:

SiVi Tidy Co.™
Email: support@sivitidyco.com
Website: www.sivitidyco.com